Help logging into Firefly (Pupils) 

1. Check your login username

Your sign in username will be your school network login with @langleyschool.co.uk after it. e.g. jsmith@langleyschool.co.uk. 

Double check your spelling!

2. Check your password

Your password will be the same password as you use to log into a computer at school.

Click the little eye icon to view your password to check you have entered it correctly

3. Forgotten your password?

Do not use the Forgotten my password link. Passwords can only be reset at school by a member of the Digital Services Team.

Reset password option 1: I am currently at school or will be coming into school tomorrow.

If you have forgotten your password and cannot log into Firefly, you will need to ask your Tutor or Teacher to contact the Digital Services Team. You will then need to log into a PC on site to change your password before you can log into Firefly.

Reset password option 2: I am ill at home or quarantining at home so cannot come into school.

If you are not able to come into school and you have forgotten your password or user name, you will need to get your parent or guardian to complete the Forgotten Password (child) Request Form. They can find this in the parent eSupport Section of Firefly.

Do not use this option if you are in school or able to come into school the next day.